Below is an updated, clean explanation of the exchange process: short, step by step, without extra jargon. Double-check the network, the address, and whether a MEMO/Tag is required — that’s the key to fast and safe crediting.
1) Creating a request
- sеlect the pair and network. Specify what you are sending and in which network you want to receive the coins. This lets the systеm understand the transfer route.
- Set the amount. Enter either the amount to send or the exact amount to receive — the other value will be calculated automatically.
- Choose the rate type.
Floating — the final amount is fixed after your deposit is confirmed on the blockchain.
Fixed — guarantees the exact amount to receive at the moment the request is created.
- Enter the recipient address. AlwaysMoney will validate that the address matches the selected network. For example, for USDT on the Tron network the systеm won’t accept an Ethereum address — enter a correct Tron address.
- Accept the terms. Agree to the rules — your request is ready to be created.
Tip: if you’re unsure, use the fixed rate — this way you know the exact credited amount in advance.
2) Processing: 4 sequential statuses
- Sending the deposit. Send funds strictly to the specified address on the selected network. If a MEMO/Tag (or Destination Tag) is required, be sure to inсlude it — otherwise funds may not be credited. You will receive:
- Exchange ID — convenient for contacting support;
- Timer — the recommended time window to send the deposit (missing it does not affect the safety of your funds).
- Confirmation. The transaction collects blockchain confirmations and is processed by the AlwaysMoney systеm.
- Exchange. Conversion runs automatically and usually very quickly — your coins are swapped for the chosen asset.
- Sending. Funds are sent to the specified address and wait for network confirmations, after which the transaction hash appears.
3) Completion
Status “Completed” means the exchange finished successfully and the funds were sent to your address. If you still have questions, message support — we’ll help.
Reward for feedback. Share your experience with the service — you may receive a bonus for a review. The operator will provide the details.
Helpful tips
- Check the network. An incorrectly selected network is the most common cause of delays.
- MEMO/Tag is mandatory if requested. For some coins (e.g., XRP, XLM) it’s critical.
- Save your Exchange ID. It’s the fastest way to get help from support.
- Fixed or floating. Need predictability — choose fixed; want a potentially better rate — floating may suit you.
