On the AlwaysMoney platform, operations with AZN are temporarily unavailable — deposits, withdrawals and, in some cases, conversion to Azerbaijani manat. We understand that this affects some of our clients and would like to explain in detail what is happening, what temporary solutions are available, and how we are working on stabilizing the situation.
In short: the AZN direction is unavailable for technical and infrastructure reasons, users’ funds are safe, and the team is already working on restoring the stable operation of the service.
Contents
- Why AZN is temporarily unavailable on AlwaysMoney
- What has changed for users
- What to do if you actively used AZN: step-by-step guide
- How we are stabilizing the situation and working on AZN
- Alternatives and temporary solutions for clients
- Funds security and transparency of communications
- Frequently asked questions about AZN disabling
- Summary and next steps
Why AZN is temporarily unavailable on AlwaysMoney
Working with fiat currencies, including AZN, depends not only on the platform itself but also on banks, payment providers, and partner infrastructure. At the moment, one of the key segments in the AZN payment processing chain is facing restrictions, which prevent us from guaranteeing stable and predictable processing of operations.
To avoid delays, cancellations, and double charges, we have deliberately disabled the AZN direction for new operations. This decision is a preventive measure in the interests of our clients. We prefer to temporarily stop working with the currency rather than allow situations where funds “hang” or take longer than expected to arrive.
The current list of supported currencies and exchange directions is always available on the page “Available currencies and exchange directions”. If you plan large operations, we recommend checking this list in advance.
If you want a deeper understanding of the specifics of the Azerbaijani manat, you can turn to open sources, for example to information about AZN in reputable financial reference books and encyclopedias.
What has changed for users
At the time of publication of this material, the following changes apply to the AZN direction:
1. AZN deposit. New deposits in AZN are temporarily unavailable. When you try to sеlect AZN, you will see a notification that the currency is not supported.
2. AZN withdrawal. Withdrawal requests in AZN are also unavailable. We recommend choosing alternative withdrawal currencies where possible.
3. Conversion involving AZN. Exchange options where AZN is on one side are hidden from the interface or marked as temporarily unavailable.
4. AZN balances on accounts. AZN balances remain in your account. They are not debited or blocked, but operations with them may be limited. If necessary, you can convert them to other available currencies, if this scenario is allowed in your region and tariff.
At the same time, all other currencies and cryptocurrencies continue to operate as usual. Moreover, some clients will hardly notice any changes if they did not use AZN in their scenarios.
What to do if you actively used AZN: step-by-step guide
If AZN was an important part of your operations — for deposits, withdrawals, or settlements — we recommend going through the following steps.
Step 1: Check your current balance and transaction history
Log in to your AlwaysMoney personal account and open the balances section. Make sure your AZN balance is displayed correctly and that all recent operations (deposits, exchanges, withdrawals) have a clear status. For convenience, you can export the transaction history to a file and save it locally.
Step 2: Assess the urgency of upcoming payments
If you planned to use AZN in the coming days — for paying for services, transfers, or conversions — assess how urgent these operations are. The higher the urgency, the more important it is to think in advance about an alternative scenario using other currencies.
Step 3: Choose an alternative currency
Check which fiat currencies and stablecoins are available to you now. For some clients, a convenient temporary replacement for AZN may be USD, EUR, or USDT. They are easier to use as an intermediate link: first convert the asset into one of these currencies, and then into the desired direction via local services.
Step 4: Set up notifications and monitor AZN status
We will updаte the status of AZN operations in the news section and on the service status page /ru/status/. Enable notifications via email or in the app to be the first to know when the direction is restored.
Step 5: Contact support if necessary
If you have pending operations, questions about specific transactions, or corporate limits, contact support via the “Help” section. The more context you provide (transaction IDs, screenshots, dates), the faster our specialists will be able to assist you.
Step 6: Reevaluate your future scenarios
The current situation is a good reason to analyze how heavily your processes depend on a single currency. To keep your financial flows resilient, it is useful to have at least two or three scenarios for deposits and withdrawals using different currencies and instruments.
How we are stabilizing the situation and working on AZN
Disabling AZN is not a “cosmetic” decision but part of a broader effort to stabilize the infrastructure. The following processes are already underway within AlwaysMoney:
1. Negotiations with partners. We are discussing new terms with existing and potential payment infrastructure providers to restore AZN support on a sustainable basis.
2. Diversification of channels. Our goal is not just to bring AZN back but to ensure that its operation does not depend on a single channel. This reduces the risk of similar situations in the future.
3. Testing new schemes. Before returning AZN to the interface, we conduct a series of internal tests, checking the stability and processing time of operations. Only after that does the direction become available to clients again.
4. Improved monitoring. We are strengthening our monitoring systems to detect any deviations in crediting times, failures, and delays for fiat directions, including AZN, more quickly.
Alternatives and temporary solutions for clients
While AZN is unavailable, we suggest several working scenarios that will help you continue using the service without significant interruptions.
1. Use stablecoins as a “neutral” intermediate asset. Many clients have already moved part of their operations to stable currencies such as USDT or USDC. This makes it easier to plan exchange rate risks and transfer funds between different platforms.
2. Use other fiat currencies. If USD or EUR are available in your region, you can use them for temporary deposits and withdrawals, with subsequent conversion into AZN via local banks or exchange services.
3. Reconsider transfer routes. Sometimes it is more convenient to split one large transfer into two or three stages using different currencies and channels. This is slightly more complex at the start but increases the resilience of the entire financial chain.
Make a quick crypto exchange now
To keep track of the AZN rate against popular digital assets and stablecoins, you can use the automatic rate widget:
Current AZN to USDT rate
AZN to USDT
| AZN | USDT |
|---|---|
| 0.001 AZN | 0.000595 USDT |
| 0.005 AZN | 0.002977 USDT |
| 0.01 AZN | 0.005953 USDT |
| 0.05 AZN | 0.029767 USDT |
| 0.1 AZN | 0.059534 USDT |
| 0.5 AZN | 0.297672 USDT |
| 1 AZN | 0.595344 USDT |
| 5 AZN | 2.976722 USDT |
| 10 AZN | 5.953444 USDT |
| 25 AZN | 14.883610 USDT |
| 50 AZN | 29.767220 USDT |
| 100 AZN | 59.534441 USDT |
| 150 AZN | 89.301661 USDT |
| 500 AZN | 297.672203 USDT |
| 1000 AZN | 595.344407 USDT |
| 3000 AZN | 1,786.033220 USDT |
USDT to AZN
| USDT | AZN |
|---|---|
| 0.001 USDT | 0.00167970 AZN |
| 0.005 USDT | 0.00839850 AZN |
| 0.01 USDT | 0.01679700 AZN |
| 0.05 USDT | 0.08398500 AZN |
| 0.1 USDT | 0.16797000 AZN |
| 0.5 USDT | 0.83985000 AZN |
| 1 USDT | 1.67970000 AZN |
| 5 USDT | 8.39850000 AZN |
| 10 USDT | 16.79700000 AZN |
| 25 USDT | 41.99250000 AZN |
| 50 USDT | 83.98500000 AZN |
| 100 USDT | 167.97000000 AZN |
| 150 USDT | 251.95500000 AZN |
| 500 USDT | 839.85000000 AZN |
| 1000 USDT | 1,679.70000000 AZN |
| 3000 USDT | 5,039.10000000 AZN |
This widget does not inсlude fees and individual conditions of specific services but helps you assess the general market level.
Funds security and transparency of communications
The main question that naturally arises for clients in such a situation is: “Are my funds safe?” The answer is yes, disabling the AZN direction does not affect the safety of your funds.
We do not use currency disabling as a tool to block funds or restrict access to accounts. Balances continue to be stored in accordance with internal security standards and the current risk management policy.
To keep communications as honest and transparent as possible, we adhere to the following principles:
1. No hidden changes. If we disable a currency or direction, you will see it in the interface and in official news.
2. Updates in one place. All key changes, including the status of the AZN direction, are published in the news section and on the service status page /ru/status/.
3. Support for specific cases. If you have a non-standard situation (large amounts, corporate transfers, complex chains of operations), we are ready to review it individually through the support service.
Frequently asked questions about AZN disabling
The exact timeframe for restoring the AZN direction depends on our partners and the results of technical tests. We do not name specific dates until we are confident in stable operation. The current status will be published in the news and on the service status page.
Your AZN balance remains in your account and is not debited. It may be temporarily limited in some operations (for example, direct withdrawal in AZN), but the funds themselves do not disappear. When conversion is available, you will be able to transfer them into other currencies.
Direct operations with AZN are currently limited. However, you can top up your account in other available currencies and plan further conversion through local banks or exchange services when it is convenient. We recommend assessing the fees and rates of such operations in advance.
No, disabling AZN does not affect work with cryptocurrencies and other fiat currencies. All active directions for crypto assets continue to operate as before, within your limits and tariffs.
Subscribe to the news and enable notifications in your personal account. We publish major changes in the news section, and a brief status for key currencies can be found on the /status service page in the corresponding language version.
Corporate clients have access to priority support. Contact your manager or send a request via the “Help” section, indicating that you use a corporate account and that the AZN direction is critical for your activity. The team will suggest individual solutions and alternative scenarios.
Summary and next steps
The temporary unavailability of AZN on AlwaysMoney is a technical and infrastructure measure aimed at protecting clients from unstable operation of the direction. We are not stopping at minimal fixes and are working to bring AZN back to the platform in a more resilient and predictable format.
In the near future we will continue to:
— negotiate with partners;
— test new channels and schemes;
— improve monitoring and notifications for clients;
— publish transparent updates on the status of AZN and other currencies.
If you use AZN in your financial scenarios, we recommend planning alternative routes in advance via other available currencies and stablecoins. For our part, we will do everything possible to restore AZN support in a way that is as stable and convenient for you as possible.
If you have questions or need help with a specific situation, contact support via the “Help” section — we will definitely help you find the optimal solution.
